If your order was recently shipped, it may take some time for tracking information to become available. The shipment may need to be scanned by the carrier before the first tracking update appears. Please allow some time and try tracking your order again later.

Tracking updates depend on the shipping carrier and the shipment route. In some cases, it may take several hours or longer for a new update to appear, especially during weekends, holidays, customs processing, or when your shipment is between transit points.

It is normal for tracking information to remain unchanged for a period of time while your order is in transit or waiting for its next scan. A lack of updates does not necessarily mean that your shipment has stopped or been lost. Please allow additional time for the next tracking update.

If your order appears to be delayed or has not arrived within the expected delivery timeframe, please contact us at info@picochic.com 
Our team will be happy to help you check the status of your shipment and assist you with the next steps.